They really half-assed it, but it sounds like it is getting better.
The railing that fell actually hit a former DCU employee (Lindsay Simpson) at the first game. As far as I know that hasn't happened since.
They really need to install a video board opposite the sole existing one. Putting a roof over all of the stands should be a priority, but can be lived with as is.
The concessions are semi-easily fixable, imo. For whatever reason they crammed most of the carts behind the goals, where there is the least amount of room. So everyone ends up there, it's a complete cluster right before the game and at halftime. Meanwhile the west sideline downstairs (which does have very little seats) has PLENTY of room for carts, but not a ton of them. Likewise, they could move a few carts to the east concourse as well, which has less room. I will often run over to the west concourse at halftime if I need something just because it's not a complete cluster. The other issue is something Scott Stadium visitors know well, the employees running these things just aren't efficient. I don't have an answer to how you get people trained up to operate well when they are working something like 18 days a year for only a few hours each time.