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Old Dorms Rule!

Joined: 01/23/2001 Posts: 5288
Likes: 1672


My hot take: retailers adapting to a pandemic


Pre-Covid, Apple stores were always jammed with customers. Jammed stores are great for sales, sure, but not so great for customers or employees in a pandemic. As I recall, at the beginning of the pandemic, Apple closed all its stores completely and at some point later opened them for curbside pickup by appointment only. I haven’t been in one since 2019, but from what you’re saying now they’re still appointment only but they’re letting people into the stores. I’d be pissed, too, if the appointment only policy is not clear on their website or when you call the store. But I think every retailer, big or small, should get a little slack in this crazy unexpected world we’re living in; everybody’s trying to adapt to the evolving circumstances and figure out what safety protocols to implement. Glad they ended up being flexible, sucks it wasn’t clear to begin with. And FWIW, I’ve always had amazing customer service from Apple tech support, even with things years past their warranty.

(In response to this post by HowieT3)

Posted: 09/28/2021 at 12:18AM



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Current Thread:
  Green texts are gross ** -- 2001Hoo 09/28/2021 12:11PM
  Me too--always helpful; however, your's is an example -- DeltaPsiberHoo 09/28/2021 2:08PM
  And once the market transition is complete... -- The Hook 09/28/2021 09:42AM
  Hate to say it, but... -- SabreIsJericho 09/28/2021 11:17AM
  My peeve is there is no universal charger -- ARKHOO 09/28/2021 09:17AM
  Similar thing happened with an iPad pre-covid -- ChathamHoo 09/28/2021 09:04AM
  Everybody in a cult likes the cult ** -- 007 Hoo 09/28/2021 08:47AM
  This. ** -- Lucius 09/28/2021 09:26AM
  She Sells Sanctuary ** -- jdubforwahoowa 09/28/2021 09:03AM
  By the seashore? ** -- Ronald Mexico 09/28/2021 09:11AM
  I have one of each. Really not much distinction. -- HooInDE 09/28/2021 08:43AM
  I couldn't agree more with this. -- The Hook 09/28/2021 09:38AM
  I’ve never stepped foot in an apple store -- DownTownHoo 09/28/2021 07:36AM
  I don't understand why so many people.... -- 1995hoo 09/28/2021 08:13AM
  I don't think it is hard to understand... -- The Hook 09/28/2021 08:37AM
  Not exactly true. -- The Hook 09/28/2021 09:30AM
  Are you surprised by a Hokie posting on a UVA board? -- The Hook 09/28/2021 09:05AM
  Which you said you couldn't understand... -- The Hook 09/28/2021 09:31AM
  Fans are fans. UVA or VT... -- The Hook 09/28/2021 11:05AM
  Other side of that coin. -- Wahoos1 09/28/2021 04:14AM
  Amen, I got a sales rep, right away, -- NBHoo 09/28/2021 07:29AM
  My hot take: retailers adapting to a pandemic -- Old Dorms Rule! 09/28/2021 12:18AM
  Baa baa ** -- Old Dorms Rule! 09/28/2021 10:08AM
  I have to have an appt now at the freaking barber shop -- Oregon Hoo 09/28/2021 01:07AM
  Stylist???? You fancy!!! ** -- Ronald Mexico 09/28/2021 08:10AM
  More like $150-200. ** -- UVA_IWU 09/28/2021 08:45AM
  I learned to cut my own hair about 20 years ago. ** -- jdubforwahoowa 09/28/2021 09:12AM
  I thought that looked like a Flowbee ** -- The Hook 09/28/2021 09:43AM
  #5 clippers. My daughter gets around my ears for me. ** -- Ronald Mexico 09/28/2021 09:15AM

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